Terms of service

TERMS & CONDITIONS

These terms and conditions (together with all documents which are referred to in it is set out the terms of use on which you may make use of our website www.FrontierEducation.biz (our website), whether as a registered user or as a guest. Use of our website includes registering to use our website as well as accessing or browsing it.

Please review these terms of use carefully before you start to use our website, as these will apply to your use of our website. 

By making use of our website, you agree to accept these terms of use and comply with them.

If you do not accept or agree to these terms of use, then you must not make use of our website.

OTHER TERMS & CONDITIONS

1. These terms of use also refer to the following additional terms, which also apply to your use of our website:
   
   Our Acceptable Use Policy, which describes the allowable uses and prohibited uses of our website. When using our website, you are required to comply with this Acceptable Use Policy.
   
   Our Privacy Policy, which describes the terms on which any personal data we collect from you is processed, or that you provide to us. By making use of our website, you agree to such processing and you warrant that all and any data that you provide is accurate.
   
   If you buy courses or any other goods from our website, then our Terms and conditions of supply will be applicable to the sales.
2. We may amend these terms of use from time to time and revise the terms of this page. Please ensure that you check this page from time to time as any changes are binding upon you.
3. We do not provide a guarantee that our website or the content on it will be free from omissions or errors. We may change the content from time to time. Please note that from time to time some of our website may be out of date and we are under no obligation to update it.
4. ACCESSING OUR WEBSITE
   
   We are not able to provide a guarantee that our website or its content will always be available. We provide access to our website on a temporary basis and may withdraw, suspend or discontinue our website in whole or in part without notice. We are not liable to you if for any reason our website is not available for any period or at any time.
   
   You have the responsibility to ensure that whoever accesses our website through your internet connection is aware of all applicable terms and conditions, and that they comply with them.
   
   You have the responsibility to make all arrangements necessary in order for you to access our website.
5. ACCOUNT AND PASSWORD
   
   If you are provided with or choose a password, identification code or other piece of information as part of our security procedures then you are required to treat that information as confidential and must not disclose it to a third party.
   
   We have the right to disable any password or identification code, if in our reasonable opinion you have not complied with these terms of use.
   
   We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
   
   You must promptly notify us if you suspect or know that your password has been obtained by anyone else.
6. INTELLECTUAL PROPERTY RIGHTS
   
   We are the licensee or owner of all intellectual property rights contained in our website, and the material published on it. The rights to these works are protected by copyright laws and treaties around the world and as such all such rights are reserved to us.
   
   You are permitted to print off one copy, and may download extracts from any page/s contained on our website for your personal use and you may draw the attention of others within your organization to any content posted on our website.
   
   You must not change the paper or digital copies of any materials which you have printed off or downloaded in any way, and you must not make use of any illustrations, photographs, video or audio sequences or any graphics separately from any text which accompanies it.
   
   You must always acknowledge our status (and that of any identified contributors) as the authors of content.
   
   You must not use any part of the content on our website for any commercial purpose without first obtaining a license to do so from either ourselves or our licensors.
   
   If you print off, copy or download any particular part of our website in a manner which breaches these terms of use, then your right to use our website will immediately cease and you must return or destroy any copies of the materials you have made as may be required by us.
7. NO RELIANCE ON CONTENT
   
   The content of our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain your own professional or specialist advice before taking, or omitting to take, any action on the basis of the contents of our website.
   
   Although we make reasonable efforts to keep the information on our website up to date, we do not make any guarantees, representations or warranties whether express or implied, that the content on our website is complete, accurate or up-to-date.
8. LIMITATION OF OUR LIABILITY
   
   Nothing in these terms of use limits or excludes our liability for death or personal injury arising from our own negligence, or our fraud or fraudulent misrepresentation, or any other liability that is not permitted to be excluded or limited by English law.
   
   To the extent that is permitted by law, we exclude all warranties, conditions, representations or other terms which may apply to our website or any content on it, whether implied or expressed.
   
   We will not be liable for any loss or damage to any user, whether in tort (including negligence), breach of statutory duty, contract or otherwise, even if such loss or damage was foreseeable, arising under or in connection with:
   
   Your use of, or inability to use, our website; or
   
   Your reliance on or use of any content displayed on our website.
   
   If you are a business user, please note that we will not, in particular, be liable for:
   
   interruption of business;
   any loss of anticipated savings;
   
   loss of goodwill, reputation or business opportunity; or
   
   any consequential or indirect loss or damage. loss of sales, business, profits, or revenue;
   
   If you use the website as a consumer, please note that we only provide our website for private and domestic use. You agree that you will not use our website for any business or commercial use, and that we bear no liability to you for any loss of business, business interruption, loss of profit, or loss of business opportunity.
   
   We will not be held liable for any loss or damage which is caused by a virus, distributed denial-of-service attack, or other material that is technologically harmful that may infect your computer programs, computer equipment, data or other material arising out of your use of our website or arising out of your downloading of any content contained on it, or contained on any website which is linked to it.
   
   We are not liable and assume no responsibility for the content of websites which are linked on our website. Such links should not be treated as an endorsement by us of those linked websites. We will not be held liable for any damage or loss that may arise out of your use of them.
   Different exclusions and limitations of liability will apply to any liability arising as a result of the supply of any courses you use, which will be set out in our Terms and conditions of supply.
9. UPLOADING CONTENT ONTO OUR WEBSITE
   
   Whenever you make use of any feature that permits you to upload content onto our website, or to make contact with other users of our website, you must ensure that you comply with the standards of content set out in our Acceptable Use Policy.
   
   You give a warranty that any contribution of this nature complies with those standards, and you will be liable for and indemnify us for any breach of that warranty. If you are using the website as a consumer, this means you will be liable for any loss or damage we suffer as a result of your breach of this warranty.
   
   Any content that you upload to our website will be considered to be non-proprietary and non-confidential. You retain all of your own ownership rights to your content, but you are required to grant us and any other users of the Site a limited license to store, use and copy that content and to make it available to third parties and to distribute it.
   We also hold the right to disclose your identity to any third party who claims that any content uploaded by you to our website amounts to a violation of their right to privacy or their intellectual property rights.
   
   We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our website
   
   We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
   
   The views expressed by other users on our website do not represent our views or values.
10. VIRUSES
    
    We do not give any guarantee that our website will be secure or free from viruses or bugs.
    
    You take responsibility for configuring your computer programmes, information technology, and platform correctly in order to access our website. You should make use of your own virus protection software.
    
    You must not misuse our website by knowingly introducing trojans, worms, logic bombs, viruses or other material which is technologically harmful or malicious. You must not attempt to obtain access which is unauthorized to our website, the server on which our website is stored or any server, computer or database which is connected to our website. You must not attack our website via a distributed denial-of service attack or a distributed denial-of-service attack. If you act in breach of this provision, you would be committing a criminal offense pursuant to the Computer Misuse Act 1990. Any such breach will be reported to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach of the law and of this provision, your right to use our website will cease immediately.
11. RESOURCES ON OUR WEBSITE AND THIRD PARTY LINKS
    
    On occasions where our website provides links to other sites and resources provided by third parties, these links are given for your information only.
    
    We do not have any control over the contents of those sites or resources.
12. JURISDICTION AND APPLICABLE LAW
    
    If you are using the site as a consumer, please take note that these terms of use are governed by English law. We both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Scotland, you may also bring proceedings in Scotland and if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland.
    
    If you are a business user, these terms of use (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
13. REED.CO.UK
    The following will only apply to cancellations of courses through students who purchase your course through reed.co.uk/courses, not Frontier Education.
    Cancellations when purchasing our courses through reed.co.uk for new providers. You have the right to cancel this contract within 14 days from the day after the receipt of the Materials. If you choose to cancel within this period you will receive a refund of the Price within 30 days of you returning all Materials to us.
    
    The right of cancellation will not apply if: you have accessed any online learning or Materials prior to cancellation. You must not log into the online student learning portal and/or start your course if you wish to receive a refund.
    
    Any software supplied has been used or the Security seal broken.
    
    You have been provided with any of the Services.
    Notification of cancellation of a course must be made to info@FrontierEducation.biz

Privacy Policy

At www.FrontierEducation.biz, accessible from www.FrontierEducation.biz, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FrontierEducation.org and how we use it.

This privacy policy sets out how FrontierEducation uses and protects any information that you give FrontierEducation when you use this website at www.FrontierEducation.biz.

FrontierEducation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FrontierEducation may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect

Here is a brief overview of the information we may collect. for more detail continue reading below:

name and job title

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer orders, surveys and/or offers

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. The legal basis for the processing is consent. You may at any time withdraw your consent by contacting us via phone or e-mail. You will find our contact details under ‘’contacting us’’. Withdrawal will not affect the lawfulness of processing based on the consent before its withdrawal.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or educational information. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website.

You may continue to use our service without accepting cookies, but please note that this may affect the functionality of our website negatively.

What we do with the information we gather

Here is a brief overview of what we do with your information, for more detail continue reading below:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Fulfilling your order and creating your online student account.

Internal record keeping, such as course progress information.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience

(your information helps us to better respond to your individual needs)

• To improve our website

(we process information about you when you send us emails directly. We continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

• To send periodic emails, if you agree to receive such information. Continuing to use our services (including Tutor, Support and/or Administration Team) you are agreeing to our updated Privacy Policy.

The email address you provide for order processing may be used to send you information and updates pertaining to your order or request, in addition to occasional company news, updates, promotions, related product or service information etc, if you opt-in to receive such information.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc.

You may opt-out at any time by clicking the unsubscribe button at the bottom of all of our emails or by getting in touch with our Admin Team via LiveChat, Telephone or Email. You will find our contact details under ‘’Contact us’’.

• To administer a contest, promotion, survey or other site feature

Security and How We Protect Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.

These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers etc.) will not be stored on our servers.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, there will be a box to indicate that you actively click to positively opt in, indicating that you are happy with the information you provide us with to be used by FrontierEducation for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@FrontierEducation.biz

If you use the unsubscribe button on any of the emails we may send you, or if you email in to unsubscribe, this will be implemented no longer than 30 working days of your request

How long do we keep your information?

Personal data will not be stored longer than necessary for the purposes for which the personal data is processed, with a maximum of 24 months of inactivity. Please note that personal data may be stored for longer periods if required by applicable law or necessary to resolve disputes or to enforce our agreements.

Information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998, free of charge. If you would like a copy of the information held on you please write to us via the contact us page.

Existing students can also update the information we may hold on you using your unique login details for your student account. Here you can amend the name, email address, postal address and other relevant information.

Students can have their personal information transferred to a third party or another controller, at their request.

You can, on request, unsubscribe at any time to any specific use of their personal data, including the receipt of information about specific programs, or newsletters about relevant programs and other pertinent information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

This online privacy policy applies only to information collected through our website and not to information that may be collected offline.